ChuangwitLegal

Terms of Use

Version v2.1 · Effective 2026-09-08 · Applies to this website and all its language versions

1. Acceptance and Changes

These terms govern your access to and use of this website. By browsing the site or contacting us in any way, you acknowledge that you have read, understood and accepted them in full. We may revise these terms from time to time; revisions are published on this page with an updated version number. If you do not accept the revised terms, please stop using the website; continued use constitutes acceptance. Current version: v2.1, dated 2026-09-08.

2. Services

This website is operated by Henan Chuangwit Railway Equipment Co., Ltd. and provides: company information and certifications (including CRCC railway product certification and ISO 9001); product information for catenary components such as section insulators, neutral section insulators, high-voltage disconnectors, metro DC disconnectors, compensation devices, cantilever support assemblies, positioning devices and OCS crossings; technical references; and inquiry channels (message form, phone, e-mail). The website is an information and communication platform and does not provide online transactions or payment.

3. Product Information and Technical Data

Product images, parameters, specifications and application notes on this website are compiled from our internal technical documents and published standards. They are provided for preliminary selection and comparison only, do not constitute an offer or an invitation to offer, and are not a warranty of performance or suitability for any application. Final technical parameters, tolerances, materials, scope of supply, acceptance conditions and prices are governed exclusively by the written purchase contract, technical agreement and confirmed drawings between the parties. Engineering design, installation and acceptance must follow the official texts of current national and industry standards; content on this website cannot replace professional design calculation and verification. If you find errors, please point them out via the contacts below and we will verify and update promptly.

4. Inquiries and Business Cooperation

You may submit inquiries via the message form, e-mail ([email protected]) or phone (+86 375 605 1688). To help us respond accurately, please indicate the product model or drawing number, quantity, and the line and operating conditions of your application. We usually respond within 1–3 working days. Information exchanged during inquiry and negotiation does not constitute a contract; models, quantities, prices, delivery, acceptance and after-sales terms are governed by the signed written sales contract and its technical agreement.

5. Intellectual Property

The texts, images, charts, product drawings, technical materials, page design and layout of this website are owned by our company or the respective right holders and are protected by the laws of the People's Republic of China, including copyright and trademark law. The "Chuangwei"/Chuangwit brand names and logos belong to us; third-party trademarks mentioned belong to their owners and are used for identification and description only, without endorsement. Reproduction, mirroring or commercial reuse of this website's content without our written permission is prohibited; media and industry organizations are welcome to contact us to confirm reasonable quotation with attribution.

6. Acceptable Use

When using this website you agree not to: submit messages under a false identity or impersonate another person or company; scan, attack or injection-test the servers, pages or network environment, or impose loads that affect normal service; use automated tools to scrape or copy product data, images or technical materials for commercial purposes; publish or spread content that violates laws or the rights of others; or engage in any other unlawful conduct. Violations may result in refusal of service, preservation of evidence and legal action.

7. Disclaimer

We strive to keep the information on this website accurate and up to date, but given product iteration and standard updates we do not promise it is error-free. Selection, design or construction based on the technical data presented here must be re-verified by qualified professionals for the specific project conditions. We are not liable for losses caused by service interruption, delay or data loss due to internet conditions, server maintenance, power failure or force majeure, except as otherwise provided by law.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect or consequential losses arising from use or inability to use this website, including loss of profit, goodwill or data. Nothing in these terms excludes or limits product quality liability we bear under laws and contracts.

9. Links and Third-Party Services

This website integrates map display, traffic analytics and online chat services, and provides links to industry-related websites. These third-party services and contents are independently operated and governed by their own terms and privacy rules; we make no warranty as to their availability or accuracy. Data interactions arising from your use of third-party links or components are subject to the respective third party's rules.

10. Governing Law and Disputes

These terms are governed by the laws of the People's Republic of China. Disputes shall first be resolved through friendly negotiation; failing that, either party may bring proceedings before the competent people's court at our company's domicile.

11. Updates and Notices

Material changes to these terms will be published on this page together with an updated version number and effective date. Changes materially affecting the processing of your personal information will additionally be noticed as described in our Privacy Policy. Please review this page regularly.

12. Contact and Complaints

We verify and respond to feedback as soon as possible, generally within 15 working days.

13. Entire Agreement

These terms together with our Privacy Policy constitute the complete rules governing your use of this website. If any provision is held invalid, the remaining provisions remain in effect.