LegalPrivacy Policy
1. Introduction and Scope
This policy explains how we collect, use, store and protect personal information when you use this website, and the rights you are entitled to. It applies to www.chuangwit.com and its language versions (en/ru/es/ar.chuangwit.com).
2. Data Controller
The controller is Henan Chuangwit Railway Equipment Co., Ltd., Room 1306-1307, Chunhe International Trade Building, Chaoyang East Road, Ruzhou, Pingdingshan, Henan, China. For any question regarding this policy or your personal data, contact us at +86 375 605 1688 or [email protected].
3. Information We Collect
- Information you provide voluntarily: when you contact us via the message form, e-mail or phone, you may submit your name, phone number, e-mail address, company name and your inquiry. You may provide only what is necessary (e.g. your phone number).
- Information collected automatically: access time, pages visited, referrer, device and browser type, screen resolution and approximate region, aggregated and anonymized for traffic statistics only.
4. Collection Methods and Necessity
Data is collected through the message form, cookies and similar technologies, and website analytics. Contact details are necessary for us to respond to your inquiry; statistical data does not affect your access to any public content of this website.
5. Purposes and Legal Basis
- Responding to and processing your inquiries and quotation requests (necessary for the service you request).
- Improving the content, structure and usability of this website (legitimate interest).
- Ensuring website security and preventing malicious access (legitimate interest and legal requirements).
- Sending product information or industry news only after your consent, which you may withdraw at any time.
6. Sharing, Transfer and Disclosure
We do not sell your personal information and do not disclose it to third parties, except: 1) with your explicit consent; 2) where required by law, judicial or administrative authorities; 3) to the service providers listed in Section 7, to the extent necessary for their function.
7. Third-Party Services
- Website analytics: anonymized statistics of visits, sources and page views.
- Map service: displaying our location on the Contact page only.
- Online chat widget: for instant communication initiated by you.
These providers process relevant data under their own terms and privacy rules; please review their official notices before use.
8. Cookies and Similar Technologies
We use cookies and localStorage for basic page functions, remembering preferences and anonymized statistics. You can manage or delete cookies in your browser settings; refusing some cookies may limit certain features but not access to the main content.
9. Retention and Location
Your personal information is stored on servers located in the People's Republic of China. Inquiry and business communication records are retained for no more than 3 years from collection (or until the purpose is achieved or you request deletion); anonymized statistics are kept long-term for trend analysis.
10. Security Measures
- HTTPS encryption across the website.
- Access control and least-privilege principle for internal systems.
- Business data accessible only to authorized staff for business needs, bound by confidentiality obligations.
- In the event of a personal data incident, we will notify you and take remedial measures as required by law.
11. Your Rights
Under applicable data protection regulations you have the right to: access and obtain a copy of your personal data; correct or supplement inaccurate or incomplete data; request deletion in prescribed circumstances; withdraw consent previously given without affecting prior processing; and request an explanation of the processing rules. To exercise these rights, use the contacts in Section 13; after identity verification we will respond within 15 working days.
12. Minors
This website serves enterprise customers and professionals in the railway and urban rail transit industry and is not directed at minors, nor do we knowingly collect their personal information. If you believe a minor's information has been collected by mistake, contact us and we will delete it promptly.
13. Updates and Contact
This policy may be updated from time to time; material changes will be announced on this page with an updated effective date. See also our Terms of Use.
- Phone: +86 375 605 1688 (workdays 9:00–18:00, China time)
- Mobile: +86 150 3759 9777
- E-mail: [email protected]
- Address: Henan Chuangwit Railway Equipment Co., Ltd., Room 1306-1307, Chunhe International Trade Building, Chaoyang East Road, Ruzhou, Pingdingshan, Henan, China